Switching gas supplier must be completed within 1 working day
Official title (in Danish): Bekendtgørelse om ændring af bekendtgørelse om forbrugeraftaler om levering af gas
In short
Reading time: 1 min- What changes:
- The deadline for how quickly the distribution company must complete a switch of gas supplier changes from 10 working days to 1 working day.
- The footnote in the executive order is also updated with a reference to a new EU directive.
- Who: The rule on supplier switching applies to distribution companies that must carry out a consumer's switch of gas supplier.
- When: The executive order entered into force on 1 January 2026.
Written by AI from verbatim quotes from the source and checked by code and AI. Dates, tables and the fact box are calculated by fixed rules. Unofficial translation. Always read the original.
When a consumer wants to switch gas supplier, the distribution company carries out the switch. The company must do so within 1 working day after it has received the request. Before, the deadline was 10 working days.
If the consumer wants a later date for the switch, the 1-working-day deadline does not apply.
The footnote in the executive order is also changed. The footnote now also refers to EU directive 2024/1788 on common rules for the internal markets for renewable gas, natural gas and hydrogen.
Sources and original
Read the official text (in Danish) →
Source: Retsinformation.dk
Translated from Danish · The Danish version and the original source apply.
Timeline
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- Issued · 28 November 2025
- Published in the Danish Law Gazette (Lovtidende) · 3 December 2025
- In force · 1 January 2026